AI Post-Processing is not working

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1

Hello,

I’m having the same problem as this article.

AI Post-processing not working - Get Help - D5 RENDER FORUM

However, I cannot use one of the solutions presented here as a company security policy.
I have added a whitelist for now, but if I change the DNS server address, I can’t use the in-house network…

Is there any other way?

2

Hi @sw1261.kim

Thanks for reaching out and apologies for any inconvenience caused.

Could you please confirm whether a specific AI post-processing tool isn’t working, or if the issue affects all AI post-processing features? Also, do you see any error message or prompt when you try to use it?

Additionally, may I know which country or region you’re currently in? This information can help us narrow down possible network-related causes.

If possible, could you also try switching to a different network (for example, a mobile hotspot) to test the result?

  • If the issue only occurs on your current Wi-Fi network—especially within a company or campus environment—it may be related to network restrictions.
  • If allowed by your company policy, please try temporarily disabling any encryption or network protection software and check again.

Looking forward to your update so we can assist further.