AI Enhancer couldn't download the file

AI Enhancer couldn’t download the file. File show like render.png.download
Ekran görüntüsü 2024-09-30 200901

**D5 Render Version: Updated
**Graphics Card: 4080
**Driver Version: Updated
**Issue Description: AI Enhancer couldn’t download the file
**Screenshots/Videos Description:
Steps to Reproduce (optional):

hi mate, this means the file is still being downloaded, please try again and wait a few more minutes to let it download. If the problem persists, please let us know.

You should make an update stating what stage the download is at. It’s bad that I don’t know when I can download the images.

1 Like

Hi there, sorry about this. Does @ziyin.zhu 's suggestion worked on your end?
Nevertheless, Thank you for your feedback; we will indeed consider your valuable input on this matter.

I figured it out. When I clicked download in the preview page D5 couldn’t save the image properly. However, when I select the image in the enhancement tasks section and click download D5 save it immediately.

Thank you for your suggestion regarding this matter.

Hi There, I’m having trouble downloading the output and the time of post processing was way too long. Can you help me with these? Since we have an urgent deadline tommorow. Thanks

Hi @enricomelvin95

The speed of the AI Tool is reliant on your internet connection speed. Please try restarting your Internet Connection/Connecting to another network (e.g. Mobile Data, etc.)