AI Atmosphere Match

Hi @luk.kubat82

Sorry, we need to investigate the files + log files further. As for your scene files, I have tried downloading it but it seems to have a very slow progress despite having good internet connection. Any chance you can ZIP it then place in a Google Drive then generate a link?

Note: Please understand that we only operate Monday to Friday

2.11 Clov-Forum AI Atmosphere Match -.zip (760.0 KB)

NahrĂĄl jsem vĂĄm scĂ©novĂœ soubor s prĂĄzdnĂœm prostƙedĂ­m kde se ten problĂ©m takĂ© děje.

Hi @luk.kubat82

Got it, thanks for this.

I uploaded a scene file with an empty environment where the issue also occurs.

Hi @luk.kubat82

After checking your logs, we have found out the reason for the crashing:

The AI atmosphere is crashing due to special characters in your Windows username (appdata path). Our software is currently unable to properly process file paths that contain these characters, which causes the program to crash when loading a LUT generated by AI Env

We are working on a permanent fix for this, and it may be resolved in a future update. For now, you can try using a different Windows account with a standard username, then check if this has solved the issue.