AI agent (AI Scene Match) unusable for me

**D5 Render Version: 3
**Graphics Card: RTX 5090
**Issue Description: AI agent changes the picture

Hello,

Unfortunately, the AI agent, in this case the AI Scene Match feature, is currently unusable for me.

The following prompt turned my scene into this:
“Optimize the scene to make it more realistic.”

Original image

Result from the AI agent:

I hope this will be improved!

Bye
Andreas

1 Like

I feel the same way. I would like them to refrain from changing the texture of the important exterior walls. I would also like them to refrain from changing the shape of the windows of the buildings.

Hi @a.drexler @ikarasi.h

Thank you for sharing your experience, and we’re sorry for the inconvenience caused. Our AI agent is still being actively improved, and feedback like yours is essential to refining its behavior.

To further investigate this issue on our end, could you please collect your D5 log files and share them with us? If possible, including the project file where this occurred would also be very helpful. Kindly email the files to support@d5techs.com, tag me in the email, and include the link to this forum thread.

Thank you very much for your patience and cooperation.

Hello,

How can I create log files again?

Bye,
Andeas

Hi @a.drexler

Please go to your Launcher > Help > Collect Log Files

Hi Ela,

I have emailed the requested files to Support.

Bye,
Andreas

Hi @a.drexler

Thank you for sending the requested files.

I’ve received the email; however, I’m unable to retrieve or download the files as they appear to be in an unsupported. Could you please regenerate the files and send them again.

You can follow the steps here: How to use Support Tool? | User Manual

Thank you for your cooperation.

Hello ela,

Which data are you unable to download?

The log files or the project files?

Or both?

Bye
Andreas

Hi @a.drexler

Unfortunately, both the log files and the project files are affected, and I’m unable to download either of them from the previous email.

For convenience, could you please upload the zipped log files and the project file to WeTransfer and email me the download link instead? This will help ensure the files come through correctly. Thank you

Hello Ela,

I have sent the requested files to support again via Wetransfer.

It should work now.

Bye,
Andreas

Hi @a.drexler

Thank you. I have received your files.

Hi @a.drexler

Your files are now under review. Additionally, could you please provide your D5 account and AI Session ID?

You may send this to me privately or include it in the same email thread. Thank you so much.

Hello,
It has now been almost two months since I reported these issues, and not for the first time.

Can we expect to see an improvement in this feature soon?

An impatient, but otherwise satisfied user.

Bye
Andreas

I think that it is very hard for AI to keep original buildings structure - not only in D5. The best method is to mix original image with AI enhanced in Photoshop using mask.

Also you should try to use more detailed prompt like what should be changed and what parts stay the same.

Hello,
There is certainly some truth in what you say.
I also think that AI is not easy to program.

However, I achieve useful results with external AI software using the same prompt.

Bye
Andreas