ABC animation file texture gone in 2.11

I already asked this question on Discord, but after sending my files I didn’t receive any further replies, so I’m trying here.

I had three Blender files created by someone on Fiverr. They exported the animations as Alembic (.abc) files for use in D5 Render. This was done while using D5 Render 2.10. In version 2.10, everything worked fine. the textures are coming from d5 render. if have made an d5a files of them.
I’ve attached several screenshots showing the issue.

But if I import those exact same D5A files into 2.11
I can no longer use these files correctly. It seems that texture assignment is no longer working the same way in 2.11. The textures are missing, and I also cannot select or assign them properly.

Has anyone experienced this, or knows what might be causing it? is their an workaround?

Any help would be greatly appreciated.

Grass 2.10
Asphalt: 2.11

if i open the saved d5 2.10 file ‘car animation’ in d5 2.11
all textures are lost…

Hi @3d-ontwerp-visualisa

Apologies for the inconvenience, and thank you for your patience. We’re still reviewing your case.

To investigate this properly, could you please share the following with me?

Kindly upload everything to WeTransfer and send me the link privately. Our team will also reach out to you on Discord to follow up. https://wetransfer.com/

Thank you for your understanding. :blush:

1 Like

send all the files to the mail support.

link is a week available

Hi @3d-ontwerp-visualisa

Could you please send me privately the email address you used to contact us with? Thanks!