5D Rendering issue

While performing rendering in 3ds Max using D5 Render , the system consistently encounters a blue screen error , after which it automatically restarts .

However, on the same system , we are using Corona Renderer , and rendering is working smoothly without any errors or stability issues .

This indicates that the issue is specific to D5 Render usage on the current hardware configuration .

Please review and advise on the next steps.

Hi @itinfo D5 Render adopts real-time ray tracing technology, which has minimum requirements for graphics cards and system configuration. Could you share your system information?

Does D5 crash when syncing any file from 3Ds Max or just a particular one? Which versions of 3Ds Max, the plugin, and D5 Render are you currently using?