Virtual Tour Not Uploaded

Hello, D5 Render team. Since last Friday [February 28], I haven’t been able to upload my virtual tours to the platform. It seems there is an issue with the servers, as the files are not processing or publishing.

Is anyone else experiencing this problem?

Hi @alexishugh1

I apologize for the inconvenience this issue has caused. I’ve tried to upload some contents that require the Virtual Tour feature, and it seems that it has successfully been uploaded.

Have you tried connecting to another network? Or perhaps try to use a VPN. Please let me know of the results. Thank you.