View screen setting precise error

I encountered a problem in setting precise on the view screen of D5 render. I have nvidia 4070 ti , driver 31.0.15.3161 32gb ram 13th Gen Intel(R) Core™ i7-13700KF 3.40 GHz .

Hi mate, I saw you had already reported this problem to our help center. Can I ask does it happen to all the scenes? You can try to update or reinstall the GPU drive. If it still happens, please send the log files and models to us for troubleshooting.

How to collect log files:
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM

Hi friend,

We have received your files and are checking it, please be patient with the outcome. sorry for the inconvenience.

Hi mate, you can try to transfer the Archicad model to skp format file and try again, If it still happens, please tell us.