URGENT! freezes when rendering video

Help my thesis is tomorrow, I can’t render video, I’?m on my shot 8 now and everytime I queue render it freezes the automatically close. URGENT!

hi, try rendering one by one, instead of que render.
how can i help you in any way.
thanks

tried it but same thing happened, I’m in low res and 3 secs clip.


17463691313322427918135138199276

Hi @jurymacha2002 I apologize for the inconvenience. I need to confirm some details regarding your workflow.

Could you please provide your GPU model and the driver version? Additionally, what version of D5 are you using?

We would like to see the resource usage of this specific file while it is running. Please share a screenshot of your task manager with the GPU highlighted to show the VRAM usage. You can also use GPU-Z for more accurate data.

If you have numerous group structures in SketchUp, please explode them before syncing with D5 to resolve the error message from the plugin.

Lastly, since this issue is urgent for you, feel free to share the file with us at support@d5techs.com and tag Anthony_Forum. We will attempt to render it on our end and provide you with the output while we troubleshoot the issue.

Thank you.