Upload images

When I go to Image Reference and try to upload an image, it doesn’t go upload, either by Diagram Style or by Structure. However, when I describe what I want, the rendered images are generated.

Hello! Do you mean you have some issues with D5 Hi?

Yes. I have problems with the upload of images.

Thanks for your feedback, we will check the problem. BTW, I think you can also check your network connection.

Hello! I have tried to upload images in D5 hi just now, but it worked well. I think this might be a network connection issue. Maybe you can change to another browser or network and try again. If this issue keeps happening, feel free to tell me.

I changed the browser, but is the same… I will check the network, but it works perfectly… maybe the configuration of the laptop…

Sorry for this, we will check it.

same problem…

Yeah, I can’t upload an image either

Delete cookies, temp files…

fixed mine reformatting the windows :sweat_smile:

1 Like

Hello! Sorry for my late reply since the weekend. Have you solved the issue now? Please check if your network is stable. You can also try to change your browser and try again with D5 hi.