Upgrade from D5 Pro to Teams annually subscription

I just want to upgrade from D5 Pro to D5 teams, i have already paid the D5 Pro Annual fee and am wanting to upgrade instead of pay the full amount.

How do i do this?

Hi @joshua

Upgrading to a Teams plan is possible! The credit you receive will depend on the remaining time on your current PRO subscription. The process involves downgrading your account to the Community version temporarily. You can then subscribe to a Teams plan on our website and apply your credits towards the new subscription by selecting “Use Credits” during checkout.

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joshua@spsdesign.co.za

Hi @joshua

Thank you. We will update you once we have converted your remaining days in your annual PRO subscription to credits which can be used to purchase the Teams license.

Hi @joshua

We have successfully converted your Annual PRO subscription to credits. Please subscribe to D5 Teams using the credits, You can follow the images below: