Update for 2.7

Get Help How to
1

I accidentally canceled the OTA update but could not find a way to resume or restart the update for the new 2.7, How can i manually start the update? cause i have restarted the software but didnt see any notification for me to start

2

If you close D5 now and reopen it, will there be an update popup? Because right now 2.7 is still in the gray-period and not fully launched. But it will online soon.

3

unfortunately i have closed it several times and no update popup. I thought there was another way to get the popup

4

We’ll be going online soon, so please be patient.

1 Like
5

sure. Thank you very much

6

Hi I just wanted to check if the new 2.7 version will be ready, when i try install it from the pop-up that shows up when i open D5, it always gets to the end at says, update failed. Should I wait longer still have you launched the update yet.

7

Now that 2.7 is officially online, how is your network? Is any of the encryption software/VPN/antivirus software turned on? Please try disabling them and other running software. If you switch your network, can you update successfully?