hi there, I have been trying to unbind and It is not allowing me. I have been trying since yesterday. What do I need to do?
Ok, I will wait for it. thanks
I did not receive any email
Hello, @artsandcreativesltd I’m here to help, apologize that this is happening to you, could you please provide me the details on how did you do the unbinding? or a brief description of your situation? Have you checked your spam messages in your email as well? Lastly, provide me with your D5 email address to check your account. thank you
Hi @artsandcreativesltd ,
Sorry for any inconvenience caused. You emailed us at the same time to ask this unbinding issue, right?
We checked your email address and found that you had unsubscribed from our email so you were unable to receive the verification emails. We have now updated your email address so you can try to see if you can receive the verification email normally now. 
And please do not unsubscribe to our email if you still need it. 
ok, sorry. thanks it is working now. I was not subscribed to the email. It is ok now