Unbind not work

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1

Good evening, may I ask, I want to unbind one of my computers but I can’t, I received a verification code and I entered it but it didn’t work, please give me advice and help, thank you

2

Hi there, we have checked your email as to why you haven’t been receiving any verification emails and have found out that it was delivered successfully. Please check your email’s spam it might be there. Hope this helps. Thank you~

3

I have received the verification code and entered it but unbind still doesn’t work

4

Hi there, apologies for such inconvenience.

  • Could you send us a screenshot or screen record of the error prompt that prevents you from proceeding with such an operation?

  • May I also know the region that you’re in?

  • What is the length of time you receive the code upon clicking to receive the verification code?

Perhaps you might need to enter it on time since these verification codes are time-constrained. Thank you~