Unbind issue

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1

I am trying to unbind one of my devices, but I am encountering an error after I enter the verification code recived on email.

Screenshot 2024-03-04 083732

How do I proceed from here to resolve this issue?

2

Please let us know what email account you are currently using (if you’re not comfortable saying it directly in this post, you can private message me).
This error popup is in Chinese, are you currently using the CN version of D5?

3

I tried again, and it worked. I translated the text, and the error was “wrong password” for the verification code.

Thanks

4

Thanks for your feedback! Glad to hear that your problem has been solved.