Unbind device

Hello, I’m trying to unbind a device from my account, but the code isn’t arriving in my email. Could you please help me?
My email is: postproduccion@arqfree.com

Hi @postproduccion

I checked your account and found that your email address was previously marked as bounced, which is why you were not receiving the verification code. This has now been fixed.

Please try requesting the code again. If you still do not receive it, kindly check your spam/junk folder as well.

Let me know if the issue persists, and I’ll be happy to assist further.

Hello. How are you? Hope you’re doing fine. Thank you very much for your help. It was working perfectly, but suddenly the issue happened again. Could you please check whether the email address postproduccion@arqfree.com was marked as bounced again? Thank you very much.