Unable to save enhanced file

when i try to save the enhanced render it gives me a blank file that can’t be opened, what am i doing wrong? please help

Hi @samrafey

Thanks for reaching out.

Just for confirmation, does your downloaded AI Enhancer image file display as a “.download” file like this?
14b8405a4ce0f32bf8478b2c7add7a58

AI enhancements are all calculated on the cloud. The phenomenon means that the image file hasn’t finished downloading yet. Please continue to wait or switch to a different network. Thanks for your patience and understanding.

Regards