UI not showing when loading D5 render

When I try to load D5 render, the UI is not showing. Only a gray window appears. I updated the graphic card drivers, reinstalled the program, but it didn’t help. How can I fix this?

Hi there @obid

I apologize for the inconvenience this issue has caused.

  • Did this issue happen after updating to the new 2.10 Version? Any detailed action that you have done before encountering this issue will greatly help us.

  • Have you tried connecting to another network?

Please generate a log file, and then you may send it to either here in the forum or in support@d5techs.com and have it titled “Clov- Forum UI Not Showing

zziplog.zip (131.9 KB)

zziplog.zip (131.9 KB)