Top view brush tree issue

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1

hi, I’m having a problem with top view rendering.
I already did some tries and it still have a problem.

D5_Image_20231204_095625
D5_Image_20231204_0956255000×3192 1.37 MB

trees that I put using a brush tool don’t show up in final render. I’m not sure what is wrong and how to fix it. could you let me know how to fix it??

2

Hi @kihkih0147,
Do you have the same problem with both preview and output?
If it’s convenient, can you send the scene file (The entire folder where the .drs file is located) to support@d5techs.com, and please describe the problem, we can check it for you.

3

Thanks for reply, I have a problem with only output. preview is just fine.
And this kind of problem already happened in the past but it worked somehow after I kept trying rendering it. but this time, no matter how many times I tried, it still has a render output problem.

And I’m afraid that i cannot send it to you because it is too heavy.

4

Thanks for your update.
The render output abnormality in orthogonal views is a known issue to our team in current version. If you can send us the scene file, it will be helpful to fix and optimise. You can use Wetransfer.

Regards,