Tool Brush Problem

[tiaraharish]

the Brush tool not working properlly, there a forbidden icon when i try to use the brush tool, even when im creating with clean new empty d5 file, and when im using the old file that had brushing before, nothing work, i already check the face on the model sketchup, everything was fine until yesterday i found that bug, oh yeah the advanced brush, and the scatter not working too. can somebody help me how to fix it. Thank you

[Clov]

Hi @tiaraharish

I apologize for the inconvenience. Can you send me this specific file?

[tiararjyntftrn]

Im Sorry, I previously sent the file via email reply, but it seems that wasn’t the correct way to submit it.

So I am uploading this along with the SketchUp files. I have tried using the brush tool on the lawn areas outside and behind the house, and I have also tried using the brush tool on the terrain from D5, but it still doesn’t work.

D5 file : https://drive.google.com/file/d/17vnhx_P7ZVzoKilIqlx19-rJt8JjVA7c/view?usp=drivesdk

Sketchup file : https://drive.google.com/file/d/19AKrImjfYfDkZvhKINntd-l9e69nraSX/view?usp=drivesdk

[Clov]

Hi @tiararjyntftrn

I tested your file, but it seemed the model was missing, so I re-linked the SKP file to D5.

• After relinking, I tested the surfaces that you have mentioned, but it seems that I am able to use the brush tool and the advanced brush tool normally.
  
  

Please try to relink your model.

• Open your SKP File and your D5 file
• Activate Livesync
• There will be a window prompting you to create a new link or replace the model. Select the model, then click “Replace and Link.”