The project file is corrupted

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1

Hi there, I was working with this file in the morning and everything seemed fined, I tried to open it again on a different computer and it appears that the project file is corrupted, would love your help with this :frowning:

image

2

@clovisbolasco14 help my brother :frowning:

3

Hi @juan1

I apologize for any inconvenience. Did you perhaps move the D5 Render File to another location? If you are trying to transfer it, please copy the entire folder and not just the .drs file, otherwise it will cause this error.

Complete folder
Complete folder775×882 115 KB

4

thanks for the response, I just emailed you the file, but no I didn´t moved the file at all :confused:

5

I tried to open the file in the first computer where I was working in the morning and I cant open the file neither :frowning: everything seems fine, help me please guys

image
image796×356 16.4 KB

6

HI @juan1

Thanks for sending your files, I will be testing it. Can you also please include your log files? If you are unfamiliar with how to generate it you can follow this link: How to use Support Tool? | User Manual

7

Hi Clovis, thanks for the follow up! I just sent you the log files too :slight_smile: