The entire system freezes when the render reaches 99%

My entire workflow is ruined, please help. After resetting the computer, I can only get one or two renders at most, and then it freezes again. All computer hardware drivers are up to date.

Hi @bessakiz1

Thank you for reaching out and sorry for any inconvenience caused.

We’ll need a bit more information to narrow it down. Could you please help confirm the following:

  • Does the freeze happen with all projects, or only with a specific file?
  • Are you rendering a still image, panorama, or video?
  • Which exact D5 version are you using?
  • Does the render stay at 99% for a long time before freezing, or does the system lock up immediately?
  • Have you tried rendering a simple or empty scene, and does the issue still occur? You may try a D5 Demo scene

Thank you for your patience, and I look forward to your reply.