I have a problem, when inserting a model from a sketchup, the textures are randomly disturbed, for example some parquet turns white or merges with the plaster texture and the d5 recognizes it as one. or one and the same texture separates and for no reason paints in another color so that it is impossible to make any change. same as intentional ??
Hello, for those materials which are not recognized by D5, please reverse the surfaces in SU then open it again in D5.
Besides, it seems the model is opened in D5 directly, right? You can also try using D5-SU converter to check the difference. SketchUp Rendering (d5render.com)
If the problem remains, please let us know, it would be good if you could send this SU model to our support email: support@d5techs.com for testing and further troubleshooting.