Textures disappearing on re-open

Hello,

I’m working in 2.7.1 and have converted some plants to d5a files using the 3dsmax d5 exporter. When I first import them into my project they work perfectly but when I close the project and reopen it all of the textures of the imported items disappear. All of the plant models in the scene just appear grey.

I have tried to reload them from local but it doesn’t fix it. Strangly if I place a new instance of the same plant it will have textures and look correct but if I then close and re-open again the textures for the new instance disappear as well.

Has anyone else encountered this? Grateful for any help.

Really sorry for your problem. Is it convenient for you to record a video of this process?

Hi Luna thanks for responding and sorry for slow reply. I have tried other files since and have not had the same problem. If it happens again I’ll post a video and ask for help but happy to leave it there for now. Thanks again.

Thanks for replying. If this issue happens again, feel free to contact me.