We have a D5 team account, which should let us use all features that a pro account offers. But now when I log into D5 it is only showing that we have a community account and not a team account. Now we can’t access pro objects and materials. Can someone help? We have paid for the team/pro account.
Hi there, I apologize for the incovenience this issue has caused. I tried looking for your email through your D5 Username here in the forum, but I can’t find it. Would you mind providing me with the email of the “owner” of the team so I can check and provide you with further assistance? You can send it to me via private message to protect your privacy. Thank you