System Unknown Error red banner in D5 hi

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21

Hi @woohyeon0201 @machacon1987

I apologize for the inconvenience. We’re currently investigating this issue. Have you tried connecting to another network or perhaps using a VPN? Or even using another browser. Please let me know the results.

Update: D5 Hi, may sometimes be unstable, if you experience this error prompt, please try to use another web browser or clear your browser cache.

22

It’s still not working…

23

Hi @woohyeon0201

Can you give us the specific time of operation (using D5Hi)?

24

hello, it gives me the same system unkown error everytime i use it, kindly look into it pleaseeee

25

Hi @wasiffaisal4

Please share to us your email address, region, and the time of operation (using d5 hi)

26

Hello, I also get a System Unknown Error, I cleared the cache and tried with VPN, it didn’t help(
adress k.patrashko@yandex.ru
region Russia, moscow
time periodically yesterday from 18-21, today from 10-11.20

27

Hi @k.patrashko

D5 Hi, service may have occasional fluctuations, so please try again after a period of time. Thank you for your understanding.

28

6/6 14:51 South Korean time

29

Hi @woohyeon0201

Can you try it now and see if it works on your end? Thanks.