Sych Error Revit

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1

D5 Sync Error
D5 Sync Error650×562 80.6 KB

I get this error when I try to synch to D5 in a plan view. If I switch to 3d view, it works normally. Is this a bug, or do I need to always switch to 3d?

Revit 2024

Thanks
Gregg

2

Hello, sorry for your problem. Is it a line drawing of a floor plan that you want to import? Currently D5 does not support importing line drawings. Perhaps you could set up your line drawing as an image to import into revit and then sync to D5 as a reference.

3

Hi sorry for any confusion. It is not a line drawing; I am synching from a floor plan view in Revit 2024. I get the error. If I open the model in a 3d view, then it will synch properly. I recall being able to sych with D5 while in a floor plan view previously.

4

Sorry for your issue. I suggest you can send your revit model to us and we will check it (support@d5techs.com, and please describe the problem).

5

https://spaldingtougias-my.sharepoint.com/:u:/g/personal/gs_sta-inc_com/EYsfZVPDzjxHqK9LslWR2qUBNl9n0wXy4g5_7P3Bql2_dw?e=zD9IMI

Here is a link to the file. My guess would be a Revit family downloaded from the internet causes the problem. But it is curious that it synchs while in 3d view.

Gregg

6

Cannot locate DM in Discord

7

Sorry for my late reply. I may miss this message. I will check this.

8

Sorry the link goes wrong.

image
image898×352 8.64 KB

Maybe you can send a new link.

9

https://spaldingtougias-my.sharepoint.com/:u:/g/personal/gs_sta-inc_com/EXIyhjATKylPoPiy2O3a6AoBDiQf-BRzZ6dIgv67SEc9TA?e=eIqsVo

Luna, here is the link again.

Gregg

10

Thanks for it! I will check this!