Subject: Rendered Still Images Not Saving or Showing — Only Video Sequence Works

Hello,

I’m experiencing a problem with D5 Render when exporting still images. After I complete a render (in the “Still Images” section), the render bar completes successfully, but when I click “Open Folder”, it takes me to a folder (usually Desktop or Documents) where nothing appears — no JPG or PNG file is saved. I’ve tried this many times using different names and locations, but the still images never show up, even though the render looks like it completes.

Strangely, when I render video sequences, they save and export normally. It’s only still image rendering that isn’t working, no matter what format I choose (JPG or PNG). I’ve already checked for hidden files, searched the entire drive, and confirmed the render path — still no result.

Please advise on how I can resolve this. I need to export stills urgently for a client.

Thank you.

Hi @mohandalbasha00

I apologize for the inconvenience. Can you check if you have “Full Control” of this specific file path or folder?