Student account

hi, now im on community account, and i have submitted the student account last week, why am i still haven’t got the student vers? thanks

Hi @muhammad.122390043 ,

I checked your account and found that your EDU has been issued succeccfully.

You weren’t issued EDU before because you already have PRO in your account (new registration and questionnaire gifted) and we will issue you EDU after your PRO expire. Now, your account has returned to Community, so your EDU has been issued. Don’t worry. Sorry for the inconvenience.

Best,