I have tried everything. Reinstalled every software, rebooted. Opened D5 with Steam VR turned on. Tried Quest Link. Tried Virtual Desktop. NOTHING.
Please help
I have tried everything. Reinstalled every software, rebooted. Opened D5 with Steam VR turned on. Tried Quest Link. Tried Virtual Desktop. NOTHING.
Please help
Hello, @yarch92 apologies for your trouble, You may scan this reference for your guide.
https://forum.d5render.com/t/how-to-use-vr-virtual-reality-beta-in-d5-render/854
Please let me know if my suggestions work or not so that I can provide you with more possible solutions. Thank you for supporting D5 Render
Hi. I have followed this guide to no avail. Not only I followed the guide but reinstalled all the software related to VR and D5. Even tried older D5 version without success.
As of now I also tried a previous SteamVR version, also without success
@yarch92 May I know what D5 version you are currently using? Can you show me your system info? and for confirmation have you tried following these steps here:
if everything is set correctly, Please send us your log file for further investigation. Thank you
See this link for your guide: How to use Support Tool? | User Manual
I’m using the latest available version. But also tried 2.7
Meta Quest 2
Thank you for sending this through. I’ll get back to you once the team is done with their tech investigation. Once again, Thank you for your patience and understanding.
@maslu any news on this? I need to know if there’s a solution or not befor I pay for a subscription. Thanks
Hi @yarch92
Apologies for getting back to you a little bit late. I am still waiting for a reply from the Dev Team. Your case is a bit tricky and requires more time to sync all the information. Based on the initial finding this was related to your environment, we already reported this as a bug and hopefully, final findings will be released soon.
Please bear with me for your patience and understanding.
Thanks.