Hi, I was working on my model the other week and it was fine. Today I synced my sketchup model to D5 but my sketchup model is missing in some scenes but my D5 assets are showing. And then in some scenes, the sketchup model is showing but not my D5 assets. Can someone please help?
Hi, you imported your model into D5 and placed it in the scenes of the program, then you reopened it, your model is no longer there, from the information you gave it seems to me that your model in every scene you took there is the model layer in some it is open and in others it is closed. I hope this is the problem, what you wrote may be unclear.
Thanks @riccardofortelli , i managed to find what the problem was! The sketchup model was set in a different coordinates. I’m not sure though how/why it changed, but all sorted now, thanks!
2 Likes
Glad that you have solved the issue. If any problem happens again, feel free to contact us. 