Sketchup live sync

I have been using D5 for 18 months. The sketchup live sync has never worked properly - ie how it works in your D5 youtube video and how it works on other software like Lumion.

All sketchup and d5 software and plugins are up to date. When I click live sync button, it does update the model, materials, viewport, etc, but then when I start to make changes to the sketchup model like changing walls/components or materials, it does not update live in the d5 model. I have to click the livesync off and re-sync every time I want the model to update. Am I doing something wrong? thanks

Hi @jonathanwall82

Can you record a video of your whole process?