I had my SketchUp model in D5 Render, and they were working synchronized. Then I made an update to the model, and when I synchronized again, my buildings disappeared. How can I get my buildings back? I tried restarting both programs, but it didn’t work. The SKP version is 2023, and D5 is the latest version.
I apologize for the inconvenience. Were your SKP and D5 files stored in cloud storage? If so, we don’t recommend such a workflow yet. Please download them first to your local folder.
- After downloading them in your local directory, you may open your D5 File first then your SKP file, then proceed to enable the Live-sync plug-in.
Hi again,
I’m already working on a local folder.
Yes it does, but when i closed live sync and deleted live synced model then i imported skp file manually, the problem looks solved. Nevertheless, I still require live sync functionality.
Then, relinking the model via Live-sync still causes the main model to disappear after some time?
- Can you attach a video recording of your own process? We would like to review it.
Thank you.
I had been trying for a week and it wasn’t working, but it got resolved while I was recording the screen 