Shutting down

Hey!

Everytime when I am modelling the D5 close itself and then my computer shut down and it doesnt save anything! I made so big work and I got nothing again!
Why I am paying you when you have this big issue?!
Its not the first time. This program uses all my storage some how and my computer just shut down. Even IT specialist looked that and was like how is this even possible?

PLEASE DO SOMETHING

Hi @mplandscapedesigning

I apologize for the inconvenience. This should not occur; if some files are crashing, it should not result in your device shutting down unless your GPU is requiring more energy than your Power Supply can provide.

  • Does this issue happen to a specific file only, or is it evident in all of your files?
  • Have you tried opening an empty file or a Demo Scene File?

Please share with us the following screenshots:

Suggestions:

  • It’s best to check if your BIOS, Graphics Card Driver, and Windows OS are up to date.