Hello! I’m a new user with D5 Pro (switching from Enscape after 3 years), and I’m running into some issues with shadows (among other things that aren’t as important).
As you can see in this render, the roof overhangs are casting almost black shadows onto the walls and effectively deleting the siding material. I understand it’s black siding, but I don’t think it should be THAT dark? Am I correct?
Any help would be greatly appreciated!!!
You can try the Shadow local Exposure in the effect tab on the right ,
to reduce black shadow,
Hi @jake1
We would love to test this on our end. Can you send us your file? You may send it to support@d5techs.com and have it titled ‘Clov-Forum Shadows on building too dark/black’
I didn’t receive any help from the D5 team?! I sent the file and everything… Hopefully I’m not making a mistake switching from Enscape to D5!!
Hi @jake1
We apologize for the delayed response. The files were sent correctly last Friday, and our team operates Monday to Friday. Anyway, we have already tested your file and it seems that it has a different outcome compared to the images that you have attached here.
Does the file you sent have the same parameters that were used? I tried rendering it with PT and without PT, both seem not to have a relatively dark shadow.
No Path Tracing
With Path Tracing
These are the values that came when I opened your file.
Which D5 Render Version are you currently running? Send us a screenshot.
Can you try to reinstall your Graphics Card Driver and see if there are any differences? Thank you.
