Serious Problem about AI Material Snap with D5 Studio Cloud Storage

I started using D5 Render last year after purchasing a D5 Render Pro account.

I was especially attracted to the AI features, which led me to adopt D5 Render as my main rendering tool. However, while using the AI features, I discovered a problem.

With a D5 Pro account, users are given 10GB of cloud storage. I noticed that data related to AI-generated content and related data, manageable in D5 Render was continuously accumulating in this cloud space.

After searching the D5 Render Forum and Reddit, I cleaned up the storage that had increased while using D5. However, I found that around 1GB of data remained that could not be edited, managed, or deleted.

Because of this, when I purchased my Pro license again this year, I created a new account with a new email address and purchased a new one-year Pro license. However, I soon noticed that the same issue was happening again.

To identify the cause, I tested several AI-related features and found that the issue appears to be caused by the AI Material Snap feature.

When using AI Material Snap, whether by creating materials from the default images, using custom images, or applying them to the World with the eyedropper button, I noticed that non-deletable data continues to increase in the cloud storage.

For reference, based on my tests, features such as AI Model Generation, AI Atmosphere Match, and AI Chat did not cause this storage increase. AI Post Processing Data does increase storage usage, but that data can be deleted and managed properly.

This may not seem like a major issue in the short term, but it is a very critical problem for long-term D5 Render users. The AI Material Snap feature is currently one of the most important features in my D5 Render workflow, and I believe it is likely important for many other users as well.

However, considering the limited 10GB cloud storage provided with the Pro plan, this issue prevents users from fully using the cloud storage included as part of the Pro features. If this continues, users may have to create a new account with a new email address every year just to keep using D5 Render without running into this storage issue.

If there is currently any way to resolve this issue, or if there is any action that can be taken on the user side, I would greatly appreciate your guidance.

If there is not yet a solution, I kindly ask the D5 Render team to consider adding a feature in an upcoming version that allows users to properly manage or delete this type of AI Material Snap-related data.

P.S. After checking again, I found that the storage increases even when I only generate a material from an image, without applying the material to the World using the eyedropper button.

I also tried several possible solutions, including File > Clear Data in D5 Render, saving and reopening the project file, and manually deleting related files from the project file directory. However, none of these methods resolved the issue.

My Current D5 render Version : 3.0.1.0683




Hi @sju05322

Thanks for pointing this out. We will be investigating this further for improvement and, if proven, that this is a bug.

Thank you for your answer.

For the smooth use of 10GB offered in the Pro license, I want to clean up the capacity by adding the ability to manage or delete file capacity(about Ai Material Snap Cache or History Data) within a quick update.

New purchases every year with a new email account are really the worst.

Thank you.

Hi @sju05322

Can you let me know your email address?

Current Account is nzip.3d@gmail.com

Hi @sju05322

We can clear the data from AI Material Snap for you.

Additionally, we’ve determined that the issue is indeed caused by data accumulation in the material data. We will add an interface to clean up the relevant data as soon as possible.

Thank you very much for your quick and quick response.

Among the real-time renders that were on the list, the D5 render was fascinated by the overwhelming features, the frequency and quantity of updates, and I chose it.

Today is a day I don’t regret choosing.

Thank you very much.

Hi @sju05322

No worries, we’re happy to help.

Can you check your AI Material Snap data? We’ve managed to clear it for you.

Yes. It has all been deleted.

I hope the update to add this feature will proceed as soon as possible.

Thank you for the service. I hope you have a great day.

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