Hello,
I’m trying to create a section map with the dedicated widget activated.
I manipulate the section cube and it crashes.
I restarted, set up my section and clicked on preview fil and it crashed again…
thanks for your help
I have my ziplog folder ready…
‘preview fill color’ causes the programme to crash systematically
and now it has just crashed to export the rendering…
Hello, @julienfischel
Apologies for any inconvenience caused. Did you happen to use these section tool before and did it operate normally?
Is this the first time you’ve encountered this issue on the current version? What version of D5 Render you are currently using? Does this happen for one specific file or all of the files? If possible, could you try using that feature on other files if that issue persists? Please provide photos or video so we can get a better understanding of the issue.
We appreciate your understanding and support for D5 Render
Hello,
my d5 version : 2.8.0.0469
It crashes only with this project (an animation with the section plan worked well an other time with same version)
and when I delete the section cube, I’m back to normal and I can render images)
Hi, @julienfischel
Let me test and investigate your file. Could you please send me the complete d5 file folder to support@d5techs.com you can add the full link to this issue (D5 Forum). Lastly, tag me @maslu your technical support for easy tracking.
Thanks
Hello, Maslu
thanks.
I opened the file this morning (I had deleted the section cube and saved it) and recreated a new section cube, and it works again. No more crashes.
So do you think it’s worth sending you the file anyway?