Scene Express doesn't work

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1

Hello, I can’t use the express scenes. I’m from Russia. Previously, it worked with a vpn, but now it doesn’t work with this service either. The download is canceled after a while. Please help me

2

Hi @o.tref2018,

Scene Express files are usually shared via a link with WeTransfer, are you able to use WeTransfer normally? Are there any popups reporting errors after a failed download?

3

The WeTransfer service is blocked for Russians. I used to help out with a vpn. But now I can’t download it either

4

Sorry for your situation. I suppose you could try to change to another VPN or contact the Wetransfer support team. Wetransfer is currently the most used file-sharing platform for the majority of overseas D5 users, so we won’t be considering a replacement for a while. Please let me know what software you have access to (Onedrive or others) or leave a comment under the post you greatly desire and we’ll help you when we notice it. Thanks for understanding.

Regards,

5

Google DiSK and Onedrive are working. Perhaps these services are universal. Also, with we transfer, there is a frequent problem of a short period of links. Because of this, no one can download most of the scenes.

6

Thanks for the info. I will convey it to our team. BTW, we are now able to generate Wetransfer links with no expiration dates.

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