Saving as a drs file causes an error.

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1

I’m working with SketchUp and LiveSync. After completing all tasks and saving the processed file, it saves as a DRS file. However, when I later try to open the saved file, the file size is absurdly small, and after opening progresses about 32%, a warning message appears and it fails to open. For reference, my computer specs are high-end. I can’t even find the backup file. What on earth is causing this? I’ve been redoing the exact same work from scratch for about three weeks now. The deadline is approaching, and I’m extremely frustrated because I can’t resolve this. Also, when I work on cross-sections, it crashes… Please check this part as well.

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2

Hi @dohun0907

Sorry to hear about the issue. To help us figure out what’s going on, could you tell me the exact error message you see when opening the .drs file? It would also be great if you could share a screenshot of the error and the opening progress.

Can you open the D5 file if you resync your SketchUp model via LiveSync? Where are you saving the project — on a local drive or a cloud folder? Does this happen with other files too, or just this one? Has something like this happened before with your projects? Thanks