Hello, can you help me with that: when i open D5 model from Rhinoceros the “precise” mode view is total black, even if light are on, and the “smooth” mode is kinda weirdo, image attached
Hi there,
I apologize for the inconvenience this issue has caused. Please send us your log files to support@d5techs.com and have it titled “Clov-Forum D5 Blackscreen in Precise Mode”. If you are unfamiliar of the process in generating log files, please follow this link: How to use Support Tool? | User Manual
Let me know if you have sent it, thank you.
Hello,
I am having the exact same issue when linking my model from rhinoceros to D5. I was wondering if the issue has been fixed/what I should do to fix it.
Thank you in advance.
I apologize for the inconvenience. Does selecting “Smooth” rather than “Precise” displays the preview window? If so, can you please send us your Log Files and Rhino file to support@d5techs.com and have it titled ‘Clov-Forum RHINOCEROS/D5 Black Screen’