Request to Avoid Interruption of Educational Access – D5 Render

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1

I would like to explain my situation regarding the D5 Render educational access. I currently use it not only for learning purposes, but also for work, so any interruption in access causes me significant inconvenience.

I would like to know if there is any way to avoid interruptions in my access. If needed, I have no problem resubmitting the required documentation through the appropriate channel to ensure continuous access.

I would also appreciate if you could clarify how this process works: whether the access is suspended for several days during verification, or if once I resubmit the documentation, the access is restored on the same day.

Thank you in advance for your help. I look forward to your response.

2

Hi @alexisayalagaleano.6

You may apply for a renewal of your EDU License through the D5 Launcher, provided you still meet the eligibility requirements and can supply valid supporting documents. Renewal applications can be submitted either after your current license expires or up to 15 days before the expiration date.

You will need to resubmit all valid documents, such as your Certificate of Enrollment and a valid ID, each valid within the last 3 months.