When I want to render this file, it goes into pitch black darkness inside, but I can see the light outside. I looked up every forum that I could find and did not find any solution for this issue. I need this done by Friday and it is really urgent. ( I tried on PRO, and on free version too and still the same thing ). As you can see from the photos when i put it into precise it goes dark within seconds and when i put it in smooth it is normal???
Hi mate, can you send the log files and scenes to us for troubleshooting?
support@d5techs.com
How to collect logs:
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
It seems the file is broken, please backup it and refer to this video to recover the file.
D5 Render | Auto Save & View history versions - YouTube
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