Merhaba,
Bilgisayarımda d5 ve max senkronizasyonu ile çalışırken dosya bir anda kapanıyor. aynı sorunu bugün 3 defa yaşadım. latest version kısmına girdiğimde de backup dosyası olmuyor. dosyanın backup klasöründen .bak dosyasını .drs ye çevirip dosyayı açarsam içinde hiçbir değişiklik yapamıyorum. rendera bastığımda da d5 aniden kapanıyor. dosya çok ağır değil. küçük bir villa projesi. bilgisayarım da AMD RYZEN 9 7950x , 128 gb ram, graphics card 24gb.
Hi there,
Just to clarify, does this issue occur to all of your other files too? Or does it only occur to this specific file?
Please send us the following
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System Information
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VRAM - Try to open the file that’s causing you problem while screenshooting this portion of your Task Manager
We generally don’t recommend you converting your .bak files to .drs since this will cause file corruption and we won’t be able to help you recover it. What we recommend are the following:
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Try to access file version history
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If the file fails to open, please delete the ‘f2’ folder under your WorkSpace path and then reopen the archive. Once it’s open, refrain from updating the assets until you have lightened your scene file by deleting some assets, including procedurally generated vines. This will help prevent it from crashing again due to excessive video memory usage.
Please note: Deleting f2 is a temporary workaround and should be used with caution. If you were previously able to save files without issues but are now encountering high memory usage that prevents file opening, please share your D5 save file with us at support@d5techs.com. Kindly include the forum link for reference