Hi D5 Team, I am trying to unbind my account [Email: (estudiantesugmaestria@hotmail.com)] but I haven’t received any verification codes despite multiple attempts. I’ve also added the following address to my email whitelist to make sure it’s not being blocked:
[security@d5techs.com] Please check my account status and help me unbind it or fix the email delivery issue. Thank you.
I have been trying to use D5 in another computer and I don’t receive the verification email. I need a email to contact support please. mymail adress is lsmjoa37@naver.com
Hi D5 team, i am trying to unbind my account mustofaal321@gmail.com. bu i haven’t receive any verification codes. could you please help me
Hello,
I’m trying to disconnect a device from my account, but I am not receiving the unlink verification code via email. Could you please help me resolve this issue?
My email address associated with the account is kpark@lpscape.com.
Thank you for your assistance.
**D5 Render Version:3.0.1
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**Issue Description: I need to Unbind all machines from the account, the IT department serviced my machine, did the instalation wrong 4 times. And this last time, they got it right, but D5 is not sending me the code to my email so I can do the unbinding.
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Hi I need to unbind a device, but after trying for several times, i dont recieve the email
D5 Render Version: 3.0.1
**Graphics Card:**rtx 3060
Driver Version:
Issue Description: not getting verification code
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Hi there,
im trying to unbind one of the devices logged into our D5 pro account.
When i click to unbind and get a verification code sent to our account email, it doesnt come through.
Ive tried on several computers, and checked my inbox and junk, but nothing shows up.
cheers,
Luka
Hi team, I have been trying to unbind my device, but the verification code is not being received. Tried it several times. Could you please help me, as it is urgent.
thank you.
Hello! I’m currently experiencing an issue I have been trying to use D5 in another computer and I don’t receive the verification email. I need a email to contact support please. my mail address is akshaydev7337@gmail.com
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I am tiring to get a code to my email for unbind but i dont receive any, Please I need to unbind all the old accounts
ı couldn’t get verification e mail to my e mail, ı tried too many times. please send it privately
Hi, we’re trying to unbind a device and link it to a new one, but we can’t receive the verification code email. We waited for a couple or hours but got nothing. Could you help us fix the problem? Thanks in advance.
Hi D5 Team.
I’m having trouble unbinding the link manager. Could you please take a look and help me? My email address is quantra304@gmail.com
Thansk all
Hi everyone,
We sincerely apologize for the inconvenience. We are aware of the issue with verification code emails, and our team is urgently investigating the matter.
Thank you for your patience and understanding. I will keep you posted as soon as there is any update. 
UPDATE: The issue with the verification code emails has now been resolved. Please try again and let me know if you still encounter any problems receiving the code. Thank you for your patience.
Hey everyone! I’m no longer receiving the unbind code in my email. Could someone please check this out? licencas.design@indiodacosta.com
Hello! I have the same issue! I’m trying to receive the unbind code in my email but i does not work. The email is the same associated with my account.
I am having the same issue, and am not receiving the verification email. It’s really frustrating!
**D5 Render Version:**3.0.1
**Graphics Card:**rtx 4080
Driver Version:
**Issue Description:**can’t get verification code
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Hi,
I have also issues with unbinding device.
My mail is: tomicantoniosb@gmail.com I am in Europe
Thanks