Bonjour, je viens vers vous en effet, j’ai différents problèmes, notamment sur un fichier que j’avais réussie à ouvrir et qui est maintenant impossible à rouvrir, le logiciel me demande de relancer le logiciel de façon manuelle et de synchroniser après mais même en faisant cela rien ne s’arrange, comment faire ?
Un autre problème, en effet ayant une 4080 ainsi qu’un I7 13700k, lorsque je lance un rendu j’ai l’impression que le logiciel ne se sert pas de toutes les capacités de la machine en ne dépassant pas les 20/100 de charge.
Comment faire pour améliorer cela, car je constate des lenteurs que je ne devrais pas avoir au vu de la configuration.
Je vous remercie, pour votre future réponse.
Can you tell us the modeling software and the converter you use? or send the models and scenes to us for troubleshooting?
The GPU usage displayed by the task manager isn’t accurate, it is suggested to use the professional GPU monitoring software gpu-z to check the status of the graphics card. Also ,if the usage is too high, it will crash or work unstabilly. So it’s not good to have a high usage.
There are many attributes describing GPU usage, currently, D5 is more concerned with the usage of video memory. If the video memory usage is high, the corresponding rendering output time may become slower. The usage of video memory is related to the scene itself. Scenes with high polygon count, high complexity, multiple reflections, and multiple dynamic materials may potentially use more memory.
Thanks for you response, how i can send the file to your team.
Thanks.
For the performance i understand better now
Thanks
Sorry, I forgot, here is the e-mail address.
support@d5techs.com
Please remember to attach the link to this post, so we can quickly position it.
I’ve send to your tem my files, please notify me if u have news on it
Thanks
Hi, i don’t have response about my email contact.
Is possible to have a response