Hello, I’m writing to you because I’m having a problem—specifically, an issue that’s preventing me from working properly. It’s a problem with all the AI tools in D5; whenever I try to use them, I get a “Not found” message that prevents me from using them, This happens with all of them, even post-processing, and it’s frustrating because it slows down my workflow. I’m attaching a screenshot showing the problem. Also, I have an institutional account, and I’ve been using these tools since they were released without ever having any issues before. Could you help me or tell me what I can do? I’ve even uninstalled and reinstalled the program, but I still can’t fix it.
Hi @ronny.garay
I apologize for the inconvenience.Could you please try it now? We fixed it yesterday, and I have tested it on my end; everything is normal.
