Hello,
Is there a technical or payment issue with D5? I just updated my Pro subscription and while the amount shows debited, my account doesn’t show the renewal and absent in the billing and invoice section too.
Thanks
Hi @neelhhs1994
I’ve checked your account and can confirm that you are currently on a monthly Pro subscription and that the renewal was processed successfully. In some cases, it may take a short while for the renewal and billing information to fully reflect in your account.
Please wait a bit and check again later. If the status still doesn’t update after some time, feel free to let me know, and I’ll be happy to assist further. Thank you for your patience.