PNG Transparency Not Working with Custom Alpha

The PNG is set as Custom Alpha in D5, but it is still casting shadow. I think it worked fine in earlier versions, but I noticed recently. The right screen is Rhino V8

Hello! Whinch verison of D5 you are using now? Can you tell me the exact version number?

Would it be convenient to send me your opacity textures so that I can test it?

image


Thank you for your images. I will test them.

Hello. I tested your mapping with rhino and D5, and I didn’t encounter the problem you fed back on my side. Is it convenient to send me your D5 scene file?

You can share a link here or send file log to our email. (support@d5techs.com, please describe the problem and attach the link of this post to your mail)

place it vertically off the wall about .1"
You will see the shadow behind the png image.

Hello! I checked this again follow your tips, but it still seems normal from my side. I suggest you send your scene file to us.