Facing the same issue can anyone help me on this
Hello. The app doesnât allow me to log in on my D5 edu license. I reinstalled the app on my new laptop, because I changed the other one, with which I started using D5. After doing this I tried to enter my account again on my new laptop an this message pops up, how can I fix this?
Actually the other laptop was reset completely so doesnât have any record about D5 render, i thought that would help, but it still wonât let me log ing in the new one.
Hi @alejandro.velez ,
Educational license is a ââfixed-seatââ license, which means your EDU account is limited to only one particular computer, we donât support unbinding due to any changing (including add HDD). You can apply for a new educational license after the current one is expired. At that time, you can rebind it. Thank you for your understanding.