Pixel artifacts

henry1 · December 2, 2024, 10:29am

Hello,

Can someone advise or let me know if they’ve had this issue before. I’ve got a short video, with a gentle sun movement. All looks fine, but there seems to be some pixel artifacts left where the sun was, see attached screenshot.

Thoughts?!

visualplus · December 2, 2024, 1:49pm

is super resolution is Off or On? try ON

henry1 · December 2, 2024, 2:55pm

Sadly it does it with it on and off, did try that when it happened.

Clov · December 2, 2024, 9:35pm

Hi there. I am unable to recreate the environment where the issue persists. Would it be possible to access your scene files so we can test it on our end and see if this problem also occurs? You can send it to support@d5techs.com and have it titled “Clov-Forum Pixel Artifacts”. Thank you so much.

henry1 · December 3, 2024, 10:10am

Sure no problem, would be great to see if you can recreate/fix it!

henry1 · December 3, 2024, 4:10pm

Hi @Clov have sent you some other files where I’m having similar issues

henry1 · December 4, 2024, 9:12am

Just to show you these artifacts as screen grab, as mentioned on email it’s a live project with client so if you’ve got any thoughts would be great @Clov

Clov · December 5, 2024, 4:56am

Hi there, apologies. I have tested your file in both the 2.9 and 2.8 versions and the appearance of pixel artifacts are evident in both versions. I have conveyed this issue to my team, I will update you regarding this as soon as possible. Thank you.

henry1 · December 5, 2024, 9:09am

Hi there, ah that’s a shame. I will have to tell the client we can’t do the animations, will just be still image.

I will continue to play around and see if I can self fix it, keep me updated if the developers find solution as this will impact other projects as well.

Thanks

Clov · December 6, 2024, 4:19am

Hi @henry1, I tested your file again and turned off “Supersampling,” or “SuperResolution” which solved the issue. You may want to disable that feature and re-render it again, and let me know if there are any differences. Thank you.

henry1 · December 6, 2024, 1:40pm

Heya, that’s great, thanks for that, seems to have sorted it out which is super. I’m sending you and email with some issues, not sure if related or not, if you can let me know

henry1 · December 11, 2024, 1:20pm

Hey, so just following up on this, it seems that with the super resolution and FPS booster turned off it sorts out the pixel aritfacts, but then when doing a normal vidoe, with the camera moving slightly, there are we’re lighting artifacts. However if you turn back on the super resolution and booster that fixes those issues. Just worth noting in case anyone stumbles upon this issue